Name

: Mrs. Jisha Mary James

Designation

: Assistant Professor

Department

: Commerce Computer Application

Qualifications

: M Com

Area of Specialization

:

Date of Joining

: 2016-2020

Email

: jishamary45@gmail.com

Publications

: Jisha Mary James(2019) “Impact of Electronic Customer Relationship Management on loyalty
and satisfaction in scheduled private sector Banks”, Journal of the Gujarat Research
Society, Volume 21, PP 769-775, Impact factor 4.3